Khelibet Privacy Policy — How your information is kept secure

At khelibet, your privacy is one of our highest priorities. This policy explains clearly what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
Bengali version
Estimated reading time: ~10 minutes

How Khelibet protects your privacy

SSL encryption

At khelibet, all your data is protected through modern SSL/TLS encryption. Every piece of information travelling from your browser to our servers is fully encrypted.

Secure Data Storage

Your personal data is stored on secure, internationally certified servers. khelibet stores payment data in compliance with PCI DSS standards and never sells it to third parties.

We Do Not Sell Your Data

Khelibet never sells your personal data to third-party advertisers. Your information is used solely to improve the quality of our services.

Your control

At khelibet, you decide how your data is used. Opt out of marketing communications or submit a request to have your data deleted — the choice is yours.

International standards

Khelibet follows a GDPR-inspired privacy policy. Our data protection practices are regularly audited by international-standard security experts.

Limited data retention

Khelibet retains your data only for as long as it is needed. Once that purpose is fulfilled, it is securely deleted. We simply do not collect data we don't need.

Section 1

Introduction & purpose of this policy

Welcome to khelibet. We believe your privacy is a fundamental right. When you use the khelibet website or app, we collect certain information — solely to ensure the quality of your experience.

This Privacy Policy will clearly inform you of: what data is collected, why it is collected, how long it is retained, and what rights you have. Every khelibet employee is required to follow this policy.

This policy applies to registered khelibet members, guest users, and anyone who uses any of khelibet's digital services. If you have any questions after reading this policy, our support team is always ready to help.

In plain terms: khelibet keeps your data safe, never sells it, and uses it solely to provide you with our services. That's all you need to know.

Section 2

What information we collect

Khelibet only collects information that is necessary to serve you properly. We do not request or retain any data we don't need. A breakdown by category is provided below:

Types of Data Example Reason for collection
Identity Information Name, Date of Birth, National ID KYC verification & age confirmation
Contact information Phone number, email address Account verification & support
Payment Information BKash/Nagad number, transaction ID Deposit & Withdrawal Process
Activity Information Betting history, game log, login time Account security & dispute resolution
Device Information IP address, browser, device model Fraud Prevention & Technical Support
Cookie Data Session cookies, preference cookies Improving user experience

We do not collect: khelibet never collects your bank account password, social media credentials, or personal information belonging to your family members.

Section 3

How your information is used

Khelibet uses collected data only for specific and legitimate purposes. We commit that your data will not be used for any purpose beyond those authorised.

Reasons why khelibet uses your data:

  • Account creation, verification, and management — so we can identify you correctly.
  • To process deposits and withdrawals — ensuring your funds reach the right destination.
  • Providing customer support — accurate information is essential to resolving your issues.
  • Fraud and money laundering prevention — to protect you and others.
  • Meeting legal obligations — to satisfy the requirements of regulatory bodies.
  • Platform improvement — to enhance your overall experience.
  • Security monitoring — to detect and flag suspicious activity.
  • Marketing communications with your consent — to keep you informed of new offers and promotions.

Please note: You can opt out of khelibet marketing emails or SMS at any time. Service-related communications (such as transaction confirmations) cannot be disabled.

Section 4

Data Sharing & Third Parties

Khelibet never sells your data. Limited information may be shared with certain service providers — always to improve your experience and always under strict confidentiality agreements.

  • Payment Processors: bKash, Nagad, Rocket — only the minimum information needed to complete a transaction is shared.
  • KYC verification provider: Required documents are verified to confirm your identity.
  • Fraud Prevention Services: Specialist software is used to detect suspicious activity.
  • Law enforcement agencies: Data may be disclosed under a court order or other legal obligation.
  • Audit & regulatory bodies: Data is provided for regular audits to maintain our licence.

Outside of the cases listed above, khelibet does not share your personal data with any other third parties. Every third party we work with is bound by a strict data protection agreement.

Section 5

Cookies & Tracking Technologies

Khelibet uses cookies to make your experience smoother and more personalized. Cookies are small text files stored on your device. They are harmless and cannot access any other files on your device.

  • Essential cookies: For login sessions and security — the site cannot function without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics cookies: To understand which pages are used most — completely anonymously.
  • Security Cookies: To detect fraudulent login attempts.

If You Disable Cookies: You can disable cookies through your browser settings, though some features of khelibet may not function correctly as a result.

Section 6

Data Security Measures

Khelibet uses industry-leading technology to protect your data. Our security team is active 24 hours a day, and any suspicious activity is acted upon immediately.

  • 256-bit SSL encryption — Military-grade encryption applied to all data transfers.
  • Two-Factor Authentication (2FA) — OTP verification for an added layer of security.
  • PCI DSS standard — Maximum protection for your payment information.
  • Regular Security Audits — Third-party experts regularly audit our systems.
  • Firewall & DDoS Protection — Protection against cyber attacks.
  • Staff Training — Every khelibet employee is trained in data protection.

In the Event of a Data Breach: In the event of a data breach, khelibet will notify affected members within 72 hours and take immediate protective measures.

Section 7

How Long We Retain Your Data

Khelibet does not retain your data longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.

Types of Data Retention Period
Account information 5 years after account closure (for legal reasons)
Transaction history 7 years (as required by financial regulations)
KYC documents 5 years after account closure
Support chat log 2 years
Cookie Data Up to 1 year, or until the end of the session
Marketing preferences Until you opt out
Section 8

Your privacy rights

Khelibet believes every user should have full control over their own data. We therefore provide you with the following rights:

👁️
Right of Access
You may request to view the data we hold about you.
✏️
Right to rectification
You may request corrections to any inaccurate or outdated information.
🗑️
Right to erasure
You may request deletion of your data where there is no legal obligation to retain it.
🚫
Right to object
You may object to your data being used for marketing purposes.
📦
Right to Data Portability
You may request a copy of your data in a readable, portable format.
⏸️
Right to restriction
You may request that the processing of your data be restricted under certain circumstances.

To exercise any of the above rights, please contact the khelibet support team. We typically respond to all requests within 30 days.

Section 9

Protection of Minors' Data

Khelibet strictly refrains from serving anyone under the age of 18. We do not knowingly collect personal data from minors.

Should a minor's data enter our system — for example, if a user registers with a false age — the account will be closed and all associated data deleted as soon as this is identified.

A note for parents: If you believe your child is using or attempting to use khelibet, please notify our support team immediately. We will take prompt action.

Section 10

Privacy Policy Updates

Khelibet may update this Privacy Policy from time to time. Any changes will be reflected with a new date on this page, and you will be notified of significant changes via email or in-app notification.

Continued use of khelibet after any policy changes will be taken as your acceptance of the updated policy. We encourage you to check this page regularly to stay informed.

  • Last reviewed: January 2026
  • Next scheduled review: July 2026
  • For any questions, please contact khelibet support.

The Bengali version of this policy is considered the official version. In the event of any dispute, the Bengali version shall prevail.

256-bit
SSL encryption
0
Data Sales
72 hours
Breach notification
24/7
Security Monitoring

Privacy FAQ

No, khelibet does not share your phone number or any other personal contact details with advertisers or third parties. Your phone number is used solely for account verification and support purposes.

Yes. At khelibet, your bKash or Nagad number is stored in an encrypted database that meets PCI DSS standards. No member of our staff can view this information directly. The entire payment process is fully automated and encrypted.

Transaction history and KYC documents must be retained for legal reasons — typically 5–7 years. However, once your account is closed, your profile information, preferences, and marketing data are deleted. You may submit a detailed data deletion request at any time.

khelibet does not track your precise GPS location. However, we may determine your approximate region from your IP address — primarily for fraud prevention and geo-restriction enforcement. If you do not grant location permission on the mobile app, we do not collect it.

Yes, absolutely. You can unsubscribe from marketing emails, SMS, and push notifications at any time via Account Settings or by contacting khelibet support. Please note that essential transactional messages — such as withdrawal confirmations — cannot be disabled.
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Choose khelibet for Safe & Trusted Gaming

Khelibet takes your privacy seriously. Join today — your data is safe, your enjoyment is guaranteed.

18+ only | Play responsibly

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